FAQ & INFORMATION

Find here everything you need to know to organize your stay.

THE HOTEL

  • INTERNET

    Free in the hotel
    High speed internet (2 fibre optic networks of 1Go)

  • RESTAURATION

    2 restaurants - Umami Burger Paris and Fi'lia Paris
    2 bars: Fi'lia bar and Skybar Paris (rooftop bar)
    1 Grab & Go
    Room service

  • FITNESS

    200 sqm (2,153 sqft) Fitness room with latest technology open 24/7

  • BUSINESS

    3 dedicated floors
    55 Meetings rooms
    Unique 742 sqm (7,987 sqft) Ballroom
    800 sqm (8,611 sqft) green terrace

  • GENERAL INFORMATION

    General Manager - Jaime FAUS
    4* Hotel by Accor group
    Air conditioning
    Non-smoking throughout
    Heating
    Soundproof rooms
    Lifts
    VIP room facilities

  • Schedules

    Check-in: from 15:00
    Check-out: until 12:00

    Early check-in (+€89): from 09:00
    Late check-out (+€49): until 16:00

  • SPOKEN LANGUAGES

    French
    English
    Spanish
    Italian
    Chinese
    German

  • CITY TAX

    €8,13 / night / person

  • ACCEPTED PAYMENTS METHODS

    Visa, MasterCard, JCB
    American Express
    Union Pay
    WeChat Pay
    AliPay
    Cash

  • SERVICES

    Luggage storage (for clients only)
    Open 24/24
    ALL VIP members dedicated desk
    Fask check-out
    Free wifi in the hotel
    Concierge

  • Schedules

    Monday to Friday: 06:00 -10:30
    Weekends & bank holidays: 06:00 - 11:00

  • Prices (buffet)

    €32 per adult
    Free for kids under 12 years old
  • Indoor Parking: Yes

    - Operator: EFFIA
    - Number of spots: To be coming
    - Electric recharging stations: Yes
    - Direct access to the hotel: Yes
    - Maximum height: To be coming
    - Opening hours: 24/7
    - Prices: To be coming

    Book your parking spot soon.
  • Firemen & security on site
    Fire extinguishers
    CCTV outside property
    CCTV in common areas
    Smoke alarms
    Security alarm
    24-hour security
    Safety deposit box

  • Services

    - Babysitting/child services - Additional charges
    - Limousine service - Contact the hotel for prices and booking

  • CLEANING SERVICE

    - Daily housekeeping
    - Trouser press - Additional charge
    - Dry cleaning - Additional charge
    - Laundry - Additional charge

  • ACTIVITIES

    Art exhibition
  • Accessible to wheelchair
    Pictograms signs inside the hotel
    Lifts
    21 PRMs rooms (people with reduced mobility)

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