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FAQ & INFORMATION

Find here everything you need to know to organize your stay.

YOUR BOOKING

  • To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations.

    > You booked with Accor website or directly with us: if you have an account, log in to view your reservation or click on "view your reservation".

    > You booked on another website or through a travel agency: log-in to the concerned website to manage your booking or contact the travel agency.

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